We have a flexible approach to changes and cancellations of reservations but we expect and appreciate an advanced notice from our clients – at least 24 hours prior to the start of the rental period - on any changes.
For any change or cancellation request please use our web site, you can send an e-mail directly to firstname.lastname@example.org 24 hours before a change request or just call our emergency telephone number on +90 392 228 83 81.
We provide our customers with the option to pick-up their rental car either from any Sun Rent A Car office or any desirable address in North Cyprus, the same applies for drop-offs. The delivery service is offered by Sun Rent A Car free of charge. Out of office hours delivery is also availabe if correct place and time given while reserving/hiring your car.
NOTE: If delivery is requested, the minimum rental period for Famagusta and Bogaz / Iskele area is 7 days.
Sun Rent A Car is flexible in holding your reserved car for you to pick-up for up to 6 hours, provided that we have more available cars. We expect our customers to inform our reservation center as soon as possible of any delays in picking up their car. This will ensure that your car will be continued to be reserved in the agreed location.
Customers, who wish to extend their rental period, are kindly asked to personally visit any Sun Rent A Car office. Extending the contract over the telephone is unfortunately not possible.
Late returns can affect the type of rate assigned to your rental agreement. Returns which are later than 3 hours will be charged for an extra day.
Rental cars are provided either with a full tank of fuel that will be charged according to the capacity of the tank of the car or a mandatory amount of fuel which will be charged ₤15.
Sun rent a car provides a 24/7 free emergency roadside assistance. Please ask our in office representatives for more information.
All credit cards from internationally recognised credit card companies are accepted.
5% V.A.T. and all other local taxes are included in the prices.
Pre-payment is possible via mail order.
All cars are covered with Collision Damage Waiver (C.D.W) with full coverage of customer's liability for any material damages to the vehicle, provided the terms and conditions of the rental agreement are not violated.
The insurance coverage will be void if the vehicle is used by an unauthorized driver, therefore the vehicle’s entire liability will be met by the customer. Each driver must be added onto the contract by our reps.The driver is liable for all parking and traffic penalties incurred.
Crossing the Border to South Cyprus is not allowed as the insurance is valid only in North Cyprus.
In case of an accident: Firstly contact the police to complete an accident report. Then please inform Sun Rent A Car via the Emergency Road Side Service telephone number +90 392 228 83 81 immediately. Emergency phone numbers are available on the front of your rental contract.